Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.



Pensions reforms – new advice rules
Alistair MacDougall Compliance 2015, 2016, 2017, FCA, Pension, Pension Transfer, PI
New rules around pension advice came into effect on 25 Aprill 2016. See here for details.