Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.



New transfer advice rules – 1 October 2018
Alistair MacDougall Compliance 2018, 2019, FCA, Pension, Pension Transfer, Update
New rules around transfer advice apply from 1 October 2018. Make sure you are aware and ready for them.