Financial Promotions Case Studies
The FCA has produced two short videos of the various products it regulates, and the common mistakes firms make while promoting their products. The videos illustrate the FCA’s expectation and highlight the need for promotions to be clear, fair and not misleading regardless of the media used. These videos, as well as other information about financial promotions, can be found here.
Consumer Vulnerability Webinars
The FCA’s recent Consumer Vulnerability and Consumer Duty Webinars are available to view on demand.
Watch Consumer Vulnerability to learn about the regulator’s Vulnerability Guidance and the role firms play in ensuring customers are treated fairly.
Watch Consumer Duty to learn about what the Duty would require of firms and what outcomes consumers should be able to expect from financial products and services.
Questions, questions…
Paul Jay Compliance 2023, FCA, Periodic Review, PI, platform, training, vulnerable, Xplan
As a result of firms needing to implement Consumer Duty this year (and many still don’t appear to have their act together yet), there hasn’t been much output from the regulator in the latter half of 2023. That has changed. In recent weeks the FCA seems to have issued more paper than confetti at a […]