Currently, this is one of the questions we are most often asked.
The trouble is, there are different sources of opinion. At the end of the day, we believe that it is the regulator’s opinion that counts and this is what the FCA say:
- Structured CPD is an activity that uses material or activities that are designed to achieve a particular learning outcome.
- As with unstructured CPD, it is capable of being independently verified.
- Structured learning activities include: participating in seminars (web based or in person); lectures; conferences; workshops; courses; and completing appropriate e-learning.
- For a minority of activity, it might also include structured, educational reading, where quality reading material has been produced to meet the required learning outcome.
- The activity should require a contribution of thirty minutes or more of the adviser’s time.
- It does not include carrying out research on products and services for your client.
Read more here.



Operational resilience: preparing for the switch from analogue to digital phone lines
Richard Foster Compliance FCA, Switch
The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system. The current analogue phone network (known as the Public Switched Telephone Network or PSTN) is starting to be switched off across the UK. It will be completely decommissioned by the end of 2025, migrating to a […]